McDonald County 911

Previous slide
Next slide

Emergencies Call 911

Non-Emergencies Call (417) 223-4318


We dispatch for 6 Police Depts., 10 Fire Depts, and 1 Ambulance Service over approximately 600 square miles. We offer Text To 911


We do our mapping/addressing on Wednesdays & Fridays. Office Hours M-F 8am-4pm


We provide a robust emergency notification system, please sign up

Working For Our Community

911 averages 55,000 calls a year ranging from medical emergencies to disturbances and traffic stops. We have a dispatch team comprised of 2 dispatchers and 1 Shift Supervisor during a 12 hour shift. 911 employs a dispatch team of 12 full time dispatchers.

Training is very important, in fact we require basic certifications for anyone that dispatches or answers an emergency phone. The certifications are Basic Dispatch APCO or ETC 24 hour classroom and exam, MULES certification 40 hour classroom and exam, EMD 24 hour classroom and exam, health care provider level CPR, and basic NIMS. There is an additional requirement of 452 in house training hours to be released from probation and training.

We provide ongoing training as well, multiple small classes help us keep our certifications current as most of these require renewal every two years as well as simply helping to keep skills sharp.

I would encourage everyone to come up and see the process in motion. Items include the blue road signs you see are made and installed by the 911 mapping dept. We also assign the addresses. We maintain 7 radio tower locations with all of the radio equipment and backup power equipment. We maintain the call records as well as dispatch for 10 Fire Depts., 6 Police Depts., the Sheriff’s Dept., and Freeman Ambulance. We enter and maintain the warrants, orders of protection, stolen property, and missing persons records. They are entered into the Highway Patrol and NCIC databases. We also stay current on security and training requirements for these systems. We maintain an in house accounting department, maintain our own budgets, and comply with all audits. We also maintain our own meeting minutes and all of the business of the 911 Board of Directors. We have implemented a notification system and we have also established and maintain the the storm sirens throughout the County with periodic testing.

Board Agenda

Meet The Team

Rescue Fox
Lisa McCool-Rataczak
Elsworth Amos
Equipment Supervisor
Shelly Porter
Accounting Supervisor / Board Secretary
Bill Thomas
Mapping Supervisor
Chris Owens
Shift Supervisor / Emergency Telecommunicator PT
Darbey Pace
Shift Supervisor
Debbie Spears
Ginger Waldon
Emergency Telecommunicator
Hunter Lyons
Shift Supervisor / Emergency Telecommunicator PT
Jordyn Box
Emergency Telecommunicator
Danielle Miller
Shift Lead / Emergency Telecommunicator
Katlin Kinslow
Kelly Johnson
Shift Supervisor / Emergency Telecommunicator
Khaylea Gibbs
Shift Supervisor / Emergency Telecommunicator
Mary Kate Roark
Emergency Telecommunicator
Oakley Ziemianin
Emergency Telecommunicator
Eric Raney
Shift Supervisor / Emergency Telecommunicator
Cody Terry
Emergency Telecommunicator
Julie Schooley
Shift Lead / Emergency Telecommunicator
Sara Pierson
Shift Lead / Emergency Telecommunicator
Taylor Haddock
Emergency Telecommunicator
Dewayne Largent
Mapping Department
Emergency Stress Reliever

Board of Directors

Calvin Wilson
Eastern Board Member
Robert Evenson
Vice Chairman / Western Board Member
Richard Hudson
Board Chairman / Member At Large
Luap McKeever
Eastern Board Member
Ted Huston
Western Board Member
Kurt Williams
Eastern Board Member
Dewey Pierce
Western Board Member

Historical Photos